In response to the coronavirus disease (COVID-19) pandemic, we support the work of providers, and the guidelines set forth by the Florida Department of Health and the Centers for Disease Control and Prevention (CDC). As information is changing, we are continuing to make process updates for our Commercial, Affordable Care Act (ACA), Medicare Advantage andFederal Employee Program® (FEP)
lines of business.
During the COVID-19 pandemic, the processes noted on the attached document remain in effect until further notice. We will keep you informed as information changes. Note:For easy reference, new updates are noted in “red” throughout the communication.